Where is showerdoordirect located

I am glad that I got to this review. Hope people read this before they order from this horrible company! Ordered a vanity through Amazon and paid for 2 day shipping. Amazon sent tracking info which was wrong. I called Amazon they couldn't help since it was being shipped by Showerdoor Direct. I left numerous voice mails begging for tracking info.

They didn't ship until after the date it was supposed to be delivered. I know I'm in for a major fight to get a refund. Don't ever order from Showerdoor Direct.

Really poor experience. After waiting 4 weeks for my item, I contacted them for a status update. Their reply: still don't have your item; do you want to cancel? My reply: yes, cancel. I ordered the item from another source only to have this one show up. After returning this, ShowerDoorDirect only gave me about half credit.

Don't know if the difference was a restock fee or original shipping, but given the failure was entirely on their part, I thought this was really lame way to treat me. Placed an order through Wal Mart, cancelled the order before it shipped. Shower Door Direct still shipped after it was cancelled. This is a dishonest company. Do not order from them. I placed an order on amazon through this company. First they changed the date it was going to arrive.

Then it didn't show up so I contacted them. They gave me a generic response. After several contacts and waiting for a month I still didn't get my item. Then they told me they'd have the item in stock on a certain date so I reordered the item. I checked again to see if they had it. They told me it was lost in transit, but it had clearly never shipped. Then after that they told me they didn't have it again over a week after the new date. Buyer beware, We ordered through Walmart.

Tried to cancel 20 minutes later. They would not pick up the phone. Left messages. Shame on Walmart for having these thieves as a 3rd party vendor. I bought a retractable screen door on the Sears website it went to Shower Door Direct they sent me to damage doors and now refusing to issue a refund 2 months later horrible customer service do not buy anything from Shower Door Direct. I ordered a faucet through showerdoordirect. Today is March 15th, and I still don't have the item I ordered.

This company has held up my renovation for a month now. The problem started when they decided to send me a substitution without asking if that was okay. It wasn't. I called Saturday and Monday, and no one would call me back. I finally got an email response, and they indicated they would send the correct faucet.

But they wouldn't actually call me to confirm -- despite my numerous requests and calls. Apparently, they sent out a replacement via USPS, and it apparently got lost. I had to call THEM to find out that it had been returned to them, after I spent all week tussling with the post office.

They said they'd send the faucet back out -- still refused to call me. And then they emailed to say they were sending a substitution. That was the problem in the first place.

What an incredible waste of my time. Please, save yourself the brain damage, and shop somewhere that actually cares about customer satisfaction. Claim your listing for free to respond to reviews, update your profile and manage your listing. Share on Twitter. Add a note optional - e. ShowerDoorDirect Is this your business? Write a Review Ask a Question. Ratings On Other Platforms.

Corporate Values. Overview ShowerDoorDirect has a consumer rating of 1 star from 14 reviews indicating that most customers are generally dissatisfied with their purchases. Add media. What reviewers want you to know Positive highlights No positive highlights yet. Critical highlights Today is March 15th, and I still don't have the item I ordered.

Top Critical Review. Rating 5 stars 0. Other Verified purchase. Verified site experience. Contains image or video. Showerdoordirect offers a broad range of shower door parts, shower dispensers, glass products, mirror products, and plumbing supplies. There is also a large stock of door and hardware parts. Showerdoordirect accepts returns within 14 calendar days of receipt for a refund.

Shipping and handling fees are covered by consumers. All returns must be pre-authorized by contacting to the company representatives. All broken or damaged products are replaced at no charge.

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Contact Showerdoordirect Customer Service. Overview Reviews 0. Showerdoordirect Phone Numbers and Emails Showerdoordirect phones are not available.

What's your story with this company? Submit review. Showerdoordirect Email: Customer Service. Showerdoordirect Website: www. Showerdoordirect Online Chat: Visit contact page. Torrance, California Edit Business Info. Showerdoordirect Rating Based on 21 Reviews Rating details.

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